Refunds, Exchanges & Returns

Refunds, Exchanges & Returns


Our return and exchange policy lasts within 30 days of purchase. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused, unwashed and in the same condition that you received it. 

We offer free exchanges and returns. Please email info@koakoaactive.com with your order number, exchange or return option and pick address (if different from original delivery address).

Sale Items

No returns or exchanges on sales items.  All items discounted or on sale are a final sale and cannot be returned. No exchanges or refunds. Items purchased using a coupon code are eligible for returns or exchanges, however the value of the item will stay the discounted amount.